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INNOVATIONS

Too many things to do. Not enough hands to do them.

What if some of those things could take care of themselves?

One price, in writingNo hourly billingYours when it’s doneYou deal with the person who builds it

You started your business because you’re good at what you do.

Not because you wanted to spend your days sending emails, updating spreadsheets and chasing invoices.

But those jobs still need doing.

And when you’re the person everyone relies on, those little jobs quickly add up.

We look at how your business runs, with you. Then we work out together what’s worth taking off your hands.

Because you only have two hands. Your business doesn’t have to.

How it goes

  1. We’ll arrange to have a chat.

    On the phone, on a video call where you show us your screen, or in person at yours in South Yorkshire. You walk us through a normal day. This is the Business Health Check, and it’s free.

  2. We work out together where to help.

    During the health check, we explore together where we could put systems in place to help.

    Afterwards, you get a plan in writing, free too. It says what to try first, what to leave alone, and one price.

    You pay nothing until you say yes. Each job gets its own plan.

  3. We build it. You keep running your business.

    We’ll keep you updated. We’ll get in touch when we need a decision or access to one of your accounts.

  4. It goes live.

    Then you choose: look after it yourself (Self-managed), or have us look after it for a monthly price (Sparx-managed). See how pricing works.

What to know before you start

What happens if it breaks?

It depends on who looks after it.

If it’s Sparx-managed, we fix what we built at no extra charge. If your phone provider, Facebook or your accounts software goes down, we can’t fix that.

If it’s Sparx-managed and a change on their side breaks what we built, we repair it. If we can’t repair it, we say so and stop charging for it.

If it’s Self-managed, for 30 days we fix anything that doesn’t match the plan, for nothing. After that, we quote each fix and give you an honest date.

Is this just one of those AI things?

Only where it helps. For each job, we look at what would work best. Sometimes that’s AI, sometimes it’s code, and sometimes it’s just a change to how the job gets done.

Anything that speaks to your customers will use words you’ve pre-approved.

Why can’t I just build this myself?

You could. But a working system is a lot more than the tool itself. It has to cope when something goes wrong, like a message that doesn’t send or a service that changes under you. It has to get the legal side right, like UK GDPR and the rules on messaging customers. And once it’s running, someone has to keep it running.

I’ve spent eleven years building systems in financial services, where mistakes are expensive. It’s why I build things to be tested, to fail safely, and to be easy to fix later.

We build with the legal side in mind. Who you contact, and whether they’ve agreed to it, stays your call.

What about the legal stuff?

Everything we build is designed with the UK rules that apply to it in mind, including UK GDPR, PECR and the Data Protection Act. Sparx is registered with the ICO, number ZC233372.

In their own words

“He’s taken the time to understand my business and what I’m trying to achieve.”

Hayley Cattell — newborn photographer

Read the review in full →

You don’t need to know what you need.

A line about how things are going is enough. “It could be better and I can’t see where” is a complete message. We read every one and reply ourselves, however you’d like.

Tell us how it’s going
Tell us how it’s going